Trusted by 60+ global founders
Scale with Bespoke AI Agents
Build AI agents that deliver outcomes, governed by humans who know your business. We design, build, and manage AI — so your team delivers more with less overhead and better delivery week after week.
Trusted by 60+ global founders
“HKR.TEAM performs at or above our NYC-based staff in the same roles while saving our business close to $2M a year in payroll costs.”
Adam Schwartz
Co-Founder, TeePublic
Success Stories
Proof in practice: outcomes from co-managed teams across roles and regions.
CX Team for an E-Commerce Brand
Replaced an underperforming 12-person team with a lean AI-managed unit of 7. Improved responsiveness, quality, reduced cost.
Read case studyOutsourcing Sales for a Luxury Design Firm
A 2-person pilot built a prospecting engine that generated qualified pipeline from scratch.
Read case studyOutsourcing the Ops Team for an App Startup
From a single operator to a 9-person AI-augmented ops unit handling day-to-day operations.
Read case studyWhat we do.
From designing to deployment, we handle the operational load of AI agents — so you get outcomes and stability without added complexity.
Design
We analyze your operations, identify high-impact AI opportunities, and design agents tailored to your workflows. Not off-the-shelf — built from your domain knowledge, your SOPs, your edge cases.
Build
Custom AI agents deployed into your existing stack — your CRM, helpdesk, ERP, Slack. Trained on your processes, your language, your product. We handle international compliance, onboarding, and integration.
Manage
Each deployment is paired with a dedicated AI Manager skilled in operations who backstops issues and keeps everything aligned and efficient — providing that managed touch that makes us different.
Services
A full spectrum of AI-powered talent.
Customer Service
AI-powered customer service teams
- Multilingual AI agents across email, chat, and phone
- Smart escalation based on sentiment and complexity
- Social media and content moderation
Operations
Distributed AI operations support
- Back-office automation and workflow orchestration
- Process documentation and knowledge capture
- Internal tools and cross-system data sync
Sales
AI sales enablement teams
- Lead qualification and automated outbound
- CRM enrichment and pipeline management
- Account coordination and follow-up
E-Commerce
AI-powered commerce operations
- Catalog optimization and listing management
- Order management and returns processing
- Marketplace compliance and monitoring
How we work
Every engagement starts the same way: a 90-day pilot. You test the model, evaluate the results, and decide what's next with real data.
Start small. Test with real work.
Begin with one use case or a small team. Define a clear outcome and test how AI agents perform in your real environment — no long-term commitment.
90 days. Real KPIs. Real data.
Run a 90-day pilot with agreed KPIs. Your AI Manager monitors performance, tunes agents, and reports results. At day 60, we review together. At day 90, you decide.
Expand with confidence.
Once the model is proven, expand AI agents across teams and workflows. The knowledge compounds — agents get smarter, costs stay flat, output grows.