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Case Studies

Real AI agents solving real business problems.

AllCustomer SupportFinance & OperationsHR & People OpsOperationsSales & Revenue
Customer Support

Building an AI Customer Support Agent That Actually Works

How we built a support agent that resolves 73% of tickets autonomously — without hallucinating company policies.

Sergiu Poenaru·Feb 21, 2026·2 min read
Operations

Automating Invoice Processing with AI Agents

From 3 hours of manual data entry per day to fully automated invoice-to-ERP pipeline.

Sergiu Poenaru·Feb 20, 2026·2 min read
Operations

How an AI Email Triage Agent Saved 14 Hours Per Week

A logistics company automated email classification and routing — reducing response time from 6 hours to 12 minutes.

Sergiu Poenaru·Feb 18, 2026·3 min read
Sales & Revenue

An AI Agent That Qualifies Leads While You Sleep

We built an autonomous sales pipeline agent that scores inbound leads, enriches CRM data, and drafts personalized outreach — reducing time-to-first-contact from 6 hours to 11 minutes.

Sergiu Poenaru·Feb 18, 2026·3 min read
Finance & Operations

From 40 Hours to 40 Minutes: AI Document Processing for Finance Teams

How a logistics company automated their invoice processing pipeline — extracting data from PDFs, matching POs, and flagging anomalies with 99.2% accuracy.

Sergiu Poenaru·Feb 15, 2026·4 min read
HR & People Ops

Building an Internal Knowledge Base Agent

How a 200-person company made tribal knowledge searchable — reducing onboarding time from 3 months to 6 weeks.

Sergiu Poenaru·Feb 15, 2026·3 min read
Sales & Revenue

AI Lead Scoring That Actually Predicts Revenue

A B2B SaaS company replaced gut-feeling lead scoring with an AI agent — increasing conversion rates by 34%.

Sergiu Poenaru·Feb 14, 2026·3 min read
HR & People Ops

The AI Onboarding Agent That Replaces a 47-Step Checklist

A tech company cut new hire onboarding from 3 weeks to 3 days using an AI agent that provisions accounts, schedules meetings, and answers questions 24/7.

Sergiu Poenaru·Feb 12, 2026·5 min read
Finance & Operations

Automating Compliance Monitoring with AI

A fintech reduced compliance review time by 80% using an AI agent that monitors transactions and flags anomalies in real-time.

Sergiu Poenaru·Feb 10, 2026·3 min read
Operations

The AI Meeting Summarizer That Replaced 6 Hours of Notes

How a consulting firm automated meeting notes, action items, and CRM updates — giving consultants 6 hours back per week.

Sergiu Poenaru·Feb 8, 2026·3 min read
Case Studies — HKR.AI